MN Garage Door | Warranty Policy
This Warranty Policy is subject to change at any time.
There are no returns or refunds on any purchased parts.
Openers: Manufacturer warranty
Doors/Sections: Warranty period depends on the manufacturer.
Spring Warranty: Minimum 8-year warranty - lifetime is available for purchase
Cable Warranty: Lifetime warranty
Roller Warranty: Lifetime warranty
Gear and Sprocket Warranty: Lifetime warranty
Unspecified Parts: 5-year warranty
Part Replacement: In accordance with our warranty policy, the replacement of parts is covered under specific conditions. In the event that a part breaks shortly after installation, our labor warranty will cover the replacement of the damaged part, and the necessary service will be re-done at no extra cost to the customer to ensure functionality.
Spring Replacements: For spring replacements, if the springs are replaced and subsequently break within the 8-year or lifetime warranty period, MN Garage Door will provide free replacement springs. However, it is imperative to understand that 50% of the labor cost for the installation of these replacement springs will be the customer's responsibility.
Other Service Labor: For any services other than spring replacements, including but not limited to cable replacements, roller replacements, hardware replacements, gear and sprocket replacements, and others, it is essential to acknowledge that 100% of the labor cost shall be the customer's responsibility.
The labor warranty is valid for two years and is subject to the following terms:
Two year labor warranty was included via receipt and is accessible/visible to MN Garage Door's employees - failure to provide receipt of warranty will void any claimed warranty
Free labor to fix issues caused by the installer.
If the issue is unrelated to the installer's work, a service call fee or labor charge may apply.
If additional parts are required, the customer is responsible for the cost of the parts and any additional labor to install them.
Terms of Warranty
The warranty is only valid while MN Garage Door is still in business. If the business is closed or shut down, the warranty will no longer be valid.
Warranty claims will be scheduled as soon as possible, subject to the installer's availability.
All warranty claims are subject to being denied if the customer misunderstands what is covered by the warranty.
The warranty is void if the installer determines that any part has been tampered with.
Terms Acceptance, Consent, and Liability:
By utilizing the services offered by MN Garage Door, the customer acknowledges and agrees to all the terms stipulated in this warranty policy, even in the event that they did not read it. Once the customer remits payment to MN Garage Door for any service, they become subject to and bound by all the warranty terms outlined on this page.
This terms acceptance and liability statement is presented to ensure transparency and legal compliance with regard to the customer's acceptance of the warranty and terms associated with MN Garage Door services. If you have any inquiries or require further clarification regarding this statement, please do not hesitate to contact our office.